Surrey Web Studio 

Frequently Asked Questions

Have questions?

Read our FAQs which may help you find what you are looking for. Otherwise please get in touch with us.

WEBSite design questions?

This depends on the type of website you would like. A simple 1-5 page website may take 4-6 weeks. Timings also depend on how quickly you can give us the images/copy and make decisions. A small eCommerce website may take 6+ weeks.

We don’t believe in hidden fees or unexpected bills. Our costs are clearly explained on our WordPress web design page. There are no hidden costs. We will confirm with you what’s included and not included before we begin any project.

Yes we can as it is easy to communicate over the phone and by email. Furthermore, we send you a website link so that you can view the website and comment upon progress from anywhere. In fact, we have never met face-to-face with most of our clients. Of course, you are welcome to meet us if you would like too. So whether you require a website in London, Surrey, or further afield, we can help.

We can build a website for any type of business. If you are unsure, send us an email and we will be able to let you know. We can work with a wide range of businesses from smaller startup companies to medium-sized companies. We treat all our clients the same no matter the size.

Of course, we always instruct clients how to update their website. In fact, we make this as easy as possible when developing the website. We understand that not all businesses have the time to update their website and for that reason we offer a popular stress-reducing website maintenance service. Maintenance clients simply tell us what needs updating and then leave it to us. Read about our website maintenance charges on our website maintenance page

Initially there may be communication via telephone and email.  Then, as your website progresses, we will require your copy and images. If you do not have any images we can help you with this. We would also like your logo (if you have one). Otherwise we can design a logo for you.

Yes, of course, as we need your feedback and ideas during the whole process. During the process, we allow for reviews so that we are both in sync with the design process.

We charge £50 per hour. We bill minimum of half hour. A new page (you supply text and images) is roughly £50. Text and image changes is roughly £25.

Search engine optimisation questions?

SEO is very important. It is the difference between being found in search results or not. It is no good having a beautiful looking website if it is not being found by visitors. We provide a basic SEO services for all websites that we make. But most of our clients go on to avail of our affordable SEO packages which give their website pages an additional boost in search results.

A keyword is basically a search phrase that someone types into Google to find a product or service. For example you may be looking for a ‘cream cashmere cardigan’ and so this is what you would type into Google. This is your keyword.

We use professional SEO software to examine the keywords that are popular ie how many people are typing that word into Google. Then we look at how difficult it would be for you to rank for that keyword. There may be similar keywords that are easier to have success with.

A long tail keyword is a keyword that is made up of 3 or more keywords eg ‘ladies cream cashmere cardigan’. It is specific and so it is easier to rank for then lets say ‘cream cardigan’. Furthermore, it is specific and so it is more likely that this will lead to a sale as it is specific.

A short tail keyword is a keyword that is made up of 3 or less keywords eg ‘cashmere cardigan’. It is very broad and so it is harder to rank for then let’s say ‘ladies cream cashmere cardigan’. Furthermore, it is less specific and so it is more likely that this will not lead to a sale as it is quite broad.

This all depends on the authority of your website (eg how old it is, how many backlinks etc). It also depends on the keywords you are going after and the competition for that keyword. SEO can take 3-6 months but I have seen results in 3+ weeks.

We are very happy to answer any questions that you may have.